Privacy Policy

Last updated: May 19, 2026

Aerobic Guard (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information
when you visit our website aerobicguard.com, use our Aerobic Pro Connect mobile notification service, or engage with our septic and environmental services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.

1. Information We Collect

We may collect the following types of information:

Information You Provide Directly:

• Contact information (name, email address, phone number, mailing address)
• Service request details and property information
• Mobile phone number and consent to receive SMS notifications
• Payment information (processed securely through third-party payment processors; we do not store full payment card details)

Information Collected Automatically:

• Website usage data collected via Google Analytics (pages visited, time on site, browser type, device type, referring URLs, and approximate geographic location based on IP address)
• Cookies and similar tracking technologies used by Google Analytics to understand aggregate site traffic and usage patterns
• We do not use Google Analytics to collect personally identifiable information, and we do not combine analytics data with your personal records.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our septic monitoring and environmental services
• Send service-related SMS notifications (appointment reminders, system alerts, maintenance updates, billing reminders) only after you have explicitly opted in
• Respond to your inquiries and customer support requests
• Process service agreements and transactions
• Analyze aggregate website usage to improve our website and user experience
• Comply with applicable laws and regulations

3. SMS / Mobile Messaging

If you opt in to receive SMS communications through our website formsor Aerobic Pro Connect service, you expressly consent to receive service-related text messages from Aerobic Guard,
including appointment reminders, system alerts, maintenance updates, and billing notifications.

• Message and data rates may apply depending on your mobile carrier
• Consent to receive SMS messages is not a condition of purchase or service
• You can opt out at any time by replying STOP to any message
• For assistance, reply HELP or contact us directly

We collect SMS consent through website forms where users must manually check an unchecked consent box before submitting their information. We do not use pre-checked boxes.

Your phone number and SMS consent will never be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We do not share your information for advertising or marketing purposes.

We may share information only in the following limited circumstances:

• With service providers who assist in operating our business (e.g., payment processors, scheduling software, IT support), who are contractually obligated to keep your information confidential and use it only to perform services on our behalf
• When required by law, court order, or government authority
• To protect the rights, property, or safety of Aerobic Guard, our customers, or others

5. Cookies and Analytics

Our website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to help us analyze how visitors use our site.

The data collected (including your IP address) is transmitted to and stored by Google on servers in the United States. Google may use this data to evaluate your use of our website and compile reports on website activity.

You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on available at:

https://tools.google.com/dlpage/gaoptout

We do not run paid advertising campaigns through Google Ads, Meta, or other advertising platforms, and we do not use retargeting or behavioral advertising.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements.

When information is no longer needed, we delete or anonymize it.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe we have inadvertently collected such information, please contact us immediately.

10. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data.

To exercise any of these rights, please contact us using the information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Your continued use of our services following any changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Aerobic Guard

Email: connect@aerobicguard.com

Website: aerobicguard.com

DISCLOSURES

Aerobic Guard LLC